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Welcome to Atya Jewels, your gateway to luxury and elegance. We specialize in crafting exquisite fine jewelry that transforms your dreams into timeless pieces. With a rich heritage of over twenty years in the diamond jewelry industry, Atya Jewels is committed to delivering exceptional quality, unparalleled service, and a bespoke experience that accompanies you on your journey to finding the perfect jewel.

If you have any questions/queries, Our dedicated support team is readily available to provide prompt assistance.

✉︎ Email: atyajewels23@gmail.com

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NOTE: Be sure to check your email spam folder if you haven’t received a timely response. If you haven’t heard from us within 48 hours, feel free to email us again or use our chat feature.

ATYA JEWELS

D/310, Mordhwaj Apartment,

b/h Gujarat Gas Office, Adajan Gam, Adajan,

Surat, Gujarat, India - 395009

Email: atyajewels23@gmail.com

Contact Number: +91 9875004813

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General

Shipping

Payments

Returns And Exchanges

What is Moissanite?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

What is the grade of moissanite used in crafting your rings?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

Is the ring made from solid metal or is it plated?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

Do the accent stones in the rings also consist of moissanite?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

Will the moissanite in your jewelry become dull or cloudy as time passes?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

I am interested in the moissanite ring; can I get the same design with a lab-grown diamond instead?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

Do you make custom engagement rings?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

Are your rings covered by a warranty?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

What is the estimated shipping time for the product?

The product requires 3-4 days for shipping. You can get your products in 10 days

Is international shipping available?

Yes, we offer global shipping, covering major countries such as the USA, Canada, the UK, Australia, Middle Eastern countries, Hong Kong, New Zealand, Japan, Singapore, Malaysia, India, Germany, France, Italy, Sweden, Spain, Belgium, the Netherlands, Brazil, Argentina, Mexico, Denmark, Ireland, Switzerland, Portugal, and many others.

How will my order be shipped?

We offer two shipping options: economy shipping, which is free and takes about 15-19 Days for delivery after the product is shipped, and express shipping, which delivers within 10 days after shipment. You can choose your preferred shipping method at checkout. If you didn't select a shipping option, please send us a message and we will provide further instructions.

Is a rush order service available?

Yes, we offer a rush order service that decreases the shipping time for an additional fee. Please get in touch with us before placing your order for this service.

What payment methods do you accept?

We accept a wide range of payment methods, including all major credit/debit cards (VISA, Mastercard, JCB, Amex, Maestro).

What is your return policy?

We have a 30-day return and exchange policy. If you have any questions or need instructions regarding returns, please contact us. Please ensure that you return the ring with its original packaging.

What is the process for exchanging the product?

If for any reason you are not satisfied with the product or require modifications, we offer a 30-day exchange policy. Kindly email us for further details and instructions on how to proceed with the exchange.

How long does it take to receive a refund after the return has been initiated?

The refund will be processed within 2 days after we have received and inspected the return.